Outsourcing Blog
Philippines Call Center Growth Steeped in History
The partnership between the United States and the Philippines has a rich tradition.
Marketing Tips for Chiropractors
To acquire loyal patients, chiropractors must think like marketers, and properly hone a message and calculate ROI.
Infomercial Order Taking
Inventing a product and creating an infomercial are only the first steps towards building a brand and a million dollar business. To swim with “Sharks”, you must perfect the art of inbound order taking.
Four Common Outsourcing Mistakes
Call center outsourcing can provide numerous benefits. Avoid these pitfalls when analyzing call center providers.
Outsourcing to an Offshore Call Center
Many businesses are new to outsourcing. Here is a brief rundown of how transferring your services to an overseas location can benefit your firm.
B2B Telemarketing for Appointments
Understanding your appointment setting goals can help you get the most out of your business meetings.
Philippines Virtual Assistants: More for Less
Hiring a Filipino virtual assistant can help small businesses save time and money.
Accounting Telemarketing Services
Outsourcing telemarketing can help CPAs spend more time focusing on payroll, bookkeeping, and tax preparation.
Telemarketed Mortgage Leads vs. Live Transfers
Mortgage telemarketing provides options for connecting with qualified and verified borrowers.
Top 10 Call Center Destinations in the Philippines
Here is a list of ten great cities for call center outsourcing.
Achieve B2C Telemarketing Greatness
Advances in technology, DNC lists, and public negativity has made B2C telemarketing more complicated. Don’t fret. Telemarketing campaigns can be successfully executed when done the right way.
Outbound Call Center Evaluation
The prospect of outsourcing telemarketing to an offshore call center can be daunting to beginners. A pro-active approach, involvement, and monitoring can help you follow through with successful outbound campaigns.
Outsourced Insurance Appointment Setting
Insurance appointment setting success doesn’t happen overnight. Follow these steps to successfully penetrate new markets and increase your client base.
The Future of Call Center Outsourcing
Offshore call centers exist to deliver effective service at affordable costs. They will undoubtedly adapt and transform to achieve their mission.
Superior Inbound Call Handling
Customers place inbound calls for a reason. It is up to the agent to turn a potential negative into a positive interaction.
Improving Customer Retention
The cheapest way to increase revenue is to hold on to your existing customers.
Implementing Live Virtual Chat
Add live chat virtual assistance to your website can ensure that your customers and prospects will receive prompt responses.
Outbound Lead Generation Tips
Lead generation is a critical component to any marketing strategy. Follow these tips to ensure that your campaign is a successful one.