Call Center and BPO services For Any Sized Organization
Hit Rate Solutions can provide you with quality service at a price that allow you to scale. For just about any call center, BPO or outbound campaign Hit Rate Solutions allow you to reap the the benefits of cost control, improve customer service, optimize social marketing campaigns, and broader marketing reach. We provide American owned, operated, and managed offshore call centers in the Philippines to deliver superior outsourcing services such as:
- Outbound Calling
- Lead Generation
- Appointment Setting
- Inbound Services
- Customer Support
- Order Taking
- Technical Support
- Call Answering Services
- Email and Chat Support
- Virtual Assistant Services
- Content Moderations
- Online Research
- Inbound / Outbound Calling
- Transactional Services
Hit Rate Solutions call center provides both the people and technology necessary for excellent customer support, virtual assistant services, inbound and outbound call center support for our call center services. Our technology infrastructure can handle multi-level routing, multi-skill routing, blended inbound & outbound campaigns, quality assurance, call monitoring, telemarketing, order taking, and call recording. How do we do it?
Hit Rate Solutions takes your process and adheres to internal best practices so your project or campaign can achieve its goals. At your disposal are highly motivated, exceptionally qualified, and competently managed professional. Your will receive the support for your campaign without the rampant turnover rates that affect other offshore centers and outsourcing companies. Our center based in the Philippines will enthusiastically support your business.
Our Philippines based call center was selected solely based on employee ability and cost-efficiency. This allows us to provide our customers with excellent call center and telemarketing services economically. Our goal is to serve your needs with the smartest, most suitable, and qualified employees in a cost-effective manner.
We proudly provide our customers with timely and up to date reports and analytics regarding their outsourced project or campaign.
Hit Rate Solutions provides you with the people, management, customer service, and technology applications for you business to scale and succeed. there is no other call center outsourcing service that can can compete with our pricing and quality. We take the necessary time to learn your processes, find the right approach, and staff your campaign with agents who will effectively accomplish your tasks.